Search FAQs
Find answers by searching questions, answers, or categories

AppKiosk 4

Yes, If you work for a school or non-profit organization, you qualify for special pricing. Email support@xproline.io to activate the store option on your customer account.

Yes, we have a tutorial showcasing the basic set up of a kiosk app with related features.

https://youtu.be/cxxvvTReZ9o?si=prL3ws4vZwlHw2wz

Yes, the native apps created with the deploy button are fully code-signed and notarized by Apple secure service (you have nothing to setup).

In the Inspector window, it's recommended to select a screen resolution to ensure your content displays correctly on deployed kiosks. These kiosks should also have a consistent screen resolution, whether in horizontal or vertical orientation.

DigiKiosk 5

- A text trial mode is displayed on the screen.
- The password option is disabled.

To access preferences, you can use the secret default keyboard shortcut. Make sure to enable the protection of preferences with a password too.

Mac version : “COMMAND + OPTION + P”
Windows version : “F5”
Linux version : “F5”

Fill this form to receive a quote.

https://www.xproline.io/helpdesk/ticket_create

Yes, you can follow this tutorial made on the Mac version but the principles are the same for Windows and Linux versions.

https://youtu.be/B4DsjM0mNWk?si=zowTsm_PQeO0kuLT

Yes, If you work for a school or non-profit organization, you qualify for special pricing. Email support@xproline.io to activate the store option on your customer account.

HelloKiosk 8

Yes, this tutorial is showcasing the basic features. It was made on a Mac but the principles are the same for the Windows and Linux versions.

https://youtu.be/8QWMUUy0pIA?si=xXL2ad5drbQF9bvd

Yes, If you work for a school or non-profit organization, you qualify for special pricing. Email support@xproline.io to activate the store option on your customer account.

By default, HelloKiosk is providing a system prompt that can be customized. To add emojis and the name of the assistant to all answers, we have this example below. Your imagination is the only limitation. “Before each reply, add the text ‘Assistant:’. Only reply to questions related to Mac computers or macOS. If the question is different, tell the user 'Sorry, I'm not trained for this subject'. Tone: very professional. Add many emojis too and rich texts (bold for strong sentences for example).”

Fill this form to receive a quote.

https://www.xproline.io/helpdesk/ticket_create

You can use Ollama option to use AI on your local machine and get FREE AI answers.
1. Go to ollama.com to install the AI server on your kiosk or a local machine of your network.
2. Install the Llama model or any open source one.
3. In HelloKiosk, select Ollama as the AI provider.
4. Enter this URL as endpoint: http://localhost:11434/api/ (you can replace localhost with the IP address of another machine if you installed the AI engine on another machine)
5. Click on Refresh the list of model. Select the download AI model.

You are done.
NOTE: Make sure that the computers have fixed IP addresses if you are using an IP address.

When you are in trial mode:
- a text trial mode is displayed on the kiosk screen
- the access to preferences cannot be protected by a password

To access preferences, you can use the secret default keyboard shortcut. Make sure to enable the protection of preferences with a password too.

Mac version : “COMMAND + OPTION + P”
Windows version : “F5”
Linux version : “F5”

Tutorial for OpenAI:
https://www.xproline.io/hellokiosk_openai

Tutorial for Mistral AI: https://www.xproline.io/hellokiosk_mistralai

We are also preparing tutorials for Anthropic and Google Gemini or Ollama.

InfoKiosk 5

Yes, If you work for a school or non-profit organization, you qualify for special pricing. Email support@xproline.io to activate the store option on your customer account.

Yes, we have a tutorial showcasing the basic set up of a kiosk with related features. For the setup of AI agents, you can also watch videos about JotForm AI agents on YouTube.

https://youtu.be/nM0hOta2HGQ?si=FBDXp0G1RD4Z7GUY

Yes, contact us to get a quote. We are expert of JotForm AI service, so we can help build an AI agent tailored to your needs.

https://www.xproline.io/helpdesk/ticket_create

You can find your custom URL for the AI agent on your Jotform workspace. You need first to create an AI agent. You can copy the APP url or the standalone URL.

Yes, at this time, we only support JotForm AI agent service from jotform.com but if you want other services, contact us. You can learn more here: https://www.jotform.com/ai/agents/

MapKiosk 4

Not at this time, we prefer to use native technologies and Apple MapKit is currently built only for Apple platforms. There is a javascript version but it's still very limited.

Fill this form to receive a quote.

https://www.xproline.io/helpdesk/ticket_create

To access preferences, you can use the secret default keyboard shortcut. Make sure to enable the protection of preferences with a password too. “COMMAND + OPTION + P”

- A window trial mode is displayed on the screen.
- The password option is disabled.

WebKiosk 20

It’s possible the Mac starts too fast, so internet is not available yet.

You can setup a timer to delay the loading of the page in preferences of WebKiosk 8.8.3.

It's a common issue with some slow WiFi networks

WebKioskAgent is a freeware application that automatically relaunches WebKiosk when a user is detected on the Finder or after a crash. To enable this feature, you must have WebKiosk 8.1 or later versions installed and the security settings enabled in the Preferences (security section). The feature is temporarily disabled when you are in the Preferences and when you click the Quit button from the Preferences. Due to Apple Sandboxing policy, you must launch the application at least once to grant authorization for use. WebKioskAgent can be downloaded from the following link: https://download.xproline.io/WebKioskAgent.dmg. We recommend moving WebKioskAgent to the Utilities folder of your Mac. Please note that since version 8.2, you can download and install WebKioskAgent directly from the Preferences.

If you are using WebKiosk 8, the default location of the simple web server option is Your ‘Documents’ Folder / ‘WebKioskServer’ folder. You need to put a file named index.html inside this folder. The Mac App Store version is using another folder because of Sandboxing policy. You can access it from preferences. The Apache Server option is using another folder as a default location. You can access it from preferences.

Yes, If you work for a school or non-profit organization, you qualify for special pricing. Email support@xproline.io to activate the store option on your customer account.

Yes, we have this tutorial showcasing the basic features. It's made on a Mac but the principles are the same for the Windows and Linux versions.

https://youtu.be/nzZrA5uEuNk?si=YgGvaK0DKpGYhxbR

On the Mac, you can configure it with a specific schedule using the terminal. https://www.macrumors.com/how-to/schedule-shut-down-boot-up-macos-ventura/

Are you missing a feature? We can construct a custom browser that supports multiple screens, your branding, or even custom functions. We have developed over 10 browsers for enterprise customers. Fill this form to receive a quote.

https://www.xproline.io/helpdesk/ticket_create

Yes, version 8.6 now supports multiple displays.

Version 8.6 introduces two options for local web servers:

1. A simplified web server built into WebKiosk. It is recommended to disable the sleeping mode of your Mac if you are using it.
2. Apache web server with PHP support. You can set it up with a single click in the preferences.

IMPORTANT - The default page should be named index.html.

We work with some partners for touchscreens. They have solutions for macOS, Linux and Windows. Check the third parties section. https://www.xproline.io/kiosk

Mac Version:
WebKiosk web browser is using Apple Webkit engine used by Safari. It's modern, fast and integrated in the operating system for the best performance. It's also updated automatically when the operating system is updated. The new version 8 is using the modern version named WKwebview. Version 8.8 is offering an advanced version as an option.

Windows version:
Two choices are available in preferences.
Apple WebKit open source engine.
Microsoft Edge (based on Chromium).

Linux version:
Apple WebKit open source engine (libwebkitgtk version 3)

There is no time limitation. Entering your license allows you to:
> remove the trial message appearing everywhere in the app
> protect the preferences with a password (disabled in trial mode)
> disable the quit menu (disabled in trial mode)

You have three options:

1. Using xProline sync servers.
WebKiosk Preferences include a powerful Child and Parent mode. In Parent mode, your kiosk preferences are saved locally and automatically uploaded to xProline servers. Switching to Child mode allows you to apply these preferences seamlessly to other kiosks, making setup quick and efficient. This feature, available from version 8.8 onwards, requires both the parent and child kiosks to run the same app version for compatibility. Simple, yet incredibly effective!

2. Using Apple Remote Desktop.
You can use this application to copy the app and preferences to multiple computers. https://apps.apple.com/us/app/apple-remote-desktop/id409907375?mt=12.
You just have to copy two items:
1. The application WebKiosk.
2. A specific folder that we only share to customers (contact us)

3. Using an MDM solution.
You can use a professional enterprise tool like these ones:
 https://www.kandji.io/mdm/start/product/, https://www.jamf.com/lp/mac-management-jamf, https://www.rippling.com/device-management, https://mosyle.com

Our license and accessibility agreement is the same than Apple for the Mac App Store. Nothing specific related to our product.

YES, in the preferences (security section), you can hide the menu bar or disable the menu options of the Apple menu.

Yes, in preferences of WebKiosk (security section), you can disable Command+Option+Escape option and many other settings.

Mac version:
You can use the keyboard shortcut COMMAND+OPTION+P.

Windows version:
You can use the F5 keyboard function.

Linux version:
You can use the F5 keyboard function.

Two methods are available: Using the app: With WebKiosk, you can create a white list (restricting access to a list of websites). Using third parties solutions: We recommend to use some third parties DNS or apps like these ones. https://pornaddictiontest.com/free-porn-blockers-mac/. https://apps.apple.com/us/app/xguard-porn-blocker-with-ai/id1475474731?mt=12